We are always there – no matter what issue you have!

In order to keep the high quality of our devices, we are in constant contact with our customers or partner studios and inform ourselves about the condition of the devices.

If you have questions or concerns, you can always contact us. We will gladly take care of your request over the phone or on site, if needed. Even if you have questions during treatment: Don’t take a risk, call us! We have a solution for every problem.

Exchange service for IPL hand pieces and lamps

If the hand pieces or lamps of your device are broken or worn out, you can exchange them with us. This process is performed professionally so that the high quality remains. We have many lamps from different manufacturers in stock so that the right one will be there for you.

Use our lamp complete service!

Our service team offers the renewal of seals, check-up of the thermoelectric cooler contacts and the check-up of the energy performance. We will gladly issue a quality report about the results or repairs.

The all-round carefree package

Dream Skin offers everything you need for the beginning or successful preservation of your company. We don’t only sell you your desired products but also train you, maintain your devices and are always available for questions. You do not need to wait weeks for the delivery of your purchased, rented or financed IPL or cosmetic device. We will deliver the device 14 days after the transaction and you will receive the desired training. So you can start soon with the first treatment!

Use our free call back service!

You have questions about your IPL or cosmetic device? You are in the middle of a treatment and suddenly become insecure? Then call us! We are always available – and if you can’t reach us, use our free call back service. Let us know your phone number on the answering machine or via email. One of our employees will promptly contact you. The same process also works via the contact form. It will immediately be forwarded to the right service employee.