Use our extensive service package
The Dream Skin GmbH offers an extensive and professional maintenance service for all IPL and IPL SHR devices. Even if you did not purchase the devices from us, we will support you with our knowledge and a qualified service team.
We have several parts from different manufacturers in stock, i.a. power boards and replacement lamps. Just contact us! We are happy to inform you about our service offers.
Our maintenance service at a glance:
- IPL/IPL SHR maintenance of all devices
- IPL/IPL SHR complete service for the entire rental period
- Lamp exchange in all devices of any kind
- Assessment and condition evaluation of your IPL and IPL SHR devices
Personal service for ease of treatment procedures:
- IPL group or one-on-one training on location with topics like technical know-how, security and treatment tips
- Generation of treatment parameters for individual therapy procedures
- Support in marketing
Special service for lamps:
- Replacement lamps for different IPL/IPL SHR device in stock (German manufacturing)
- Reduction of impulse costs from 0.08 ct to 0.02 ct
- Total service for information about manufacturer and model number
Das Applikatoren-Refurbishment
Your applicators need an urgent refurbishment? Then please send the product to us in its provided shipping box. We will conduct the refurbishment process and send you the hand piece back via mail. Of course, the shipment is insured up to 25,000 Euros. The return takes place within five business days so that you can quickly continue with your work.
Applicator refurbishment for Epilux-IPL-Systems:
- Exchange of IPL lamp from your IPL and IPL SHR system
- Exchange of the IPL light filter in all devices
- Exchange of all O-rings
- Light Guide exchange
- Exchange of ceramic reflectors
- Cleaning of all parts in IPL and IPL SHR device
- Checkup for errors in all devices
Epilux and Ellipse Refurbishment:
- Exchange of Xenon lamps in your IPL and IPL SHR device
- Exchange of filter from the hand piece and the devices
- Exchange of all O-rings in the IPL device
- Cleaning of all small parts of the IPL SHR device
- Joule measurement of the IPL lamps and illuminants
- System check of the devices (checking of functions)
- Free shipping